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Returns & Exchanges

At your complete satisfaction is our goal. Items in original packaging may be returned for exchange or refund within 15 days of receipt. If we have made a mistake with your order, shipping charges will be refunded. Please include a copy of your packing slip in your package. cannot be responsible for lost or misdirected returns, so for your protection, please prepay and insure all returns and send them to: Adams Fine Gifts, Returns #4 Hallison Circle, Rear Milton, WV 25541 Sorry, no C.O.D. Or, for your convenience, you may return the merchandise at either Adams Fine Gifts retail location (Huntington (WV) Mall or Charleston (WV) Town Center.

Submit a Return Authorization Request form, print it and send it back with your return/exchange.